![]() ![]() Some remote locations such as islands can only be accessed by light aircraft or boat. In these cases, the couriers will deliver to a local depot or Australia Post office and the customer will be contacted to collect from there. Please note that that there are limitations on all courier networks and some remote delivery addresses will not be serviced door-to-door. A calling card will be left at the delivery address, containing all relevant contact details. If the customer is absent at the time of delivery, items will be taken to a local depot or post office. Missed Deliveriesįor standard items, we will arrange delivery via a national courier network. Where there has been a significant delay in supplying outstanding items, we may split orders and dispatch available items at no extra cost. This order will be shipped when both item A and B are ready to ship, and is estimated to be around 10 business days. For example, item A is expected to ship in 2 business days, and item B on the same order usually ships in 10 business days. Please be aware that we only ship orders when all items on the order are available to dispatch. For orders delivered with Australia, no import duties will apply. International customers will be responsible for any import duties, taxes or any other import related costs. International Ordersįor international orders, please allow 2-4 weeks for air mail delivery (on rare occasions, international delivery can take up to 6 weeks). Remote deliveries are subject to local transport schedules and may encounter extended delays. Delays may occur around Christmas, Easter and public holidays. Please then allow for standard Australia Post or courier company delivery times from Sydney. You will receive an email confirmation once it ships. Once arrived, we will aim to have your item picked and packed within 1-2 business days. Smaller suppliers can take 1-2 weeks and import items can take up to 12 weeks. Most local suppliers deliver to us within 4 business days. If your item is marked "ORDER NOW " at the time of ordering and “ON ORDER” on your confirmation email, it will need to be ordered directly from supplier. Please then allow another 2-5 business days for metro courier delivery and 3-7 days for regional areas. If your item is marked “In Stock and Ready to Ship” at time of ordering, we will aim to have it picked and packed within 60 hours. General Information In Stock and Ready to Ship Items "How Long Will It Take for My Order To Arrive?".Roof Racks DIY Shipping and Pick Up Policy ![]()
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